handy - Hospitality Transformation

handy is a smartphone service designed for hotel guests, offering free calls, messaging, internet access, and travel guides. As Hong Kong's first billion-dollar "unicorn" startup, Handy revolutionized the hospitality industry by enhancing the guest experience through technology.

Project Details

SECTOR

Mobile App

RESPONSIBILITIES

User research, Interaction design, Visual design, 3D modelling

ROLE

UX,UI Designer

YEAR

2015 - 2016

Goal & Challenge

The goal was to create a seamless user experience for hotel guests through the Handy device, offering essential services like communication and local information. The challenge was to integrate multiple features—communication, travel guides, and booking services—into a simple, intuitive user interface.

Core Solution

handy Ads Showcase

This application enables hotels or advertisers to preview, track, and manage ad campaigns on the handy devices. The goal was to create an easy-to-use interface for businesses to monitor ad performance through the app.

Handy Tickets

This application allows hotel guests to buy tickets for attractions and other services directly through the handy phone. The design focused on making ticket purchases as seamless and convenient as possible, with easy access to a variety of tourism options.